Digital Goods & Services Scope: D9 INFOTECH deals exclusively in intangible digital goods (software source codes, digital scripts, mobile app templates) and custom IT development services. No physical parcels or hardware are shipped.
1. Mode of Delivery
All products purchased on d9infotech.co.in are fulfilled electronically via:
- Instant Direct Download: Upon successful transaction verification via the payment gateway, download links are made immediately accessible on the order confirmation screen.
- Automated Email Dispatch: An automated confirmation email containing the secure download link, full source code archive (.zip/.tar), PDF documentation, and individual license key is dispatched within 5 to 15 minutes to the customer's registered email address.
- GitHub / Git Access: Where applicable (e.g., SaaS enterprise licenses), repository collaborator invitations are issued within 2 to 6 hours.
2. Delivery Timeline & Turn-Around Time
| Service / Product Category | Delivery Timeframe | Delivery Channel |
|---|---|---|
| Digital Source Code & Scripts | Instant (0 to 15 Minutes) | Direct Download & Email |
| Custom MVP Web / App Development | 7 to 14 Business Days | Staging Server & Git Repo |
| Full-Scale Enterprise Solutions | As per Milestone Sprints | Direct Cloud Server Deploy |
| Developer Matching (Brokerage) | 24 to 48 Hours | Slack / Jira / Meet Onboarding |
3. Shipping Charges & Applicable Fees
Since all products and services offered by D9 INFOTECH are strictly digital and delivered electronically:
- Standard Shipping Fee: ₹0.00 (Zero / Free Worldwide).
- No freight, packaging, or courier handling charges apply to any order.
4. Non-Receipt of Download Link or Technical Delivery Issues
If you have successfully completed a payment but have not received your download link or email within 30 minutes, please check your Spam/Junk folder first. If still not found, contact our support team immediately with your Payment Transaction ID:
D9 INFOTECH - Digital Fulfillment Desk
Ground floor plot no-173/191, Krishna Nagar, near Ankur Chandra Temple, jaleswar, Baleshwar, Odisha, 756032, India
Email: [email protected]
Helpline: +91 89175 24552 (Mon-Sat, 9:30 AM - 6:30 PM IST)
Ground floor plot no-173/191, Krishna Nagar, near Ankur Chandra Temple, jaleswar, Baleshwar, Odisha, 756032, India
Email: [email protected]
Helpline: +91 89175 24552 (Mon-Sat, 9:30 AM - 6:30 PM IST)