Privacy Policy | D9 INFOTECH (d9infotech.co.in)

Privacy Commitment: At D9 INFOTECH, we value your privacy and trust. We do not sell or rent your personal information to any third parties. This policy explains what data we collect, why we collect it, and how it is secured.

1. Information We Collect

When you visit our site, purchase software, or request development services, we may collect:

Personal Identification Details: Full Name, Email Address, Contact Phone Number, Billing Address, and Company/GST details (if provided).
Transaction Information: Purchase history, license keys generated, product download logs, and payment status receipts.
Technical & Analytical Data: IP address, browser type, device information, operating system, and session metrics collected via standard server logs.

2. How We Use Your Information

We utilize the collected information strictly for legitimate operational purposes:

To fulfill orders and deliver digital source code files, license credentials, and invoices directly to your email.
To communicate project milestones, updates, code releases, and customer support tickets.
To prevent fraudulent payments, spam transactions, and comply with Indian statutory requirements under the Information Technology Act, 2000.
To provide notifications on major software updates, patches, and security fixes.

3. Payment Security & Data Handling

All digital payment transactions on d9infotech.co.in are processed via authorized, encrypted banking and payment gateway partners.

PCI-DSS Level 1 Encryption: D9 INFOTECH does NOT capture, process, or store sensitive credit/debit card numbers, CVVs, net banking credentials, or UPI MPINs. All payment transactions are executed directly inside encrypted 256-bit secure gateway tunnels.

4. In-House Mobile Applications & Advertising

For our self-published mobile applications on Google Play Store and Apple App Store:

Our apps may integrate third-party advertising SDKs such as Google AdMob, Unity Ads, and Meta Audience Network.
These SDKs may collect non-personally identifiable Advertising IDs (GAID/IDFA) to serve relevant, non-intrusive advertisements in compliance with Google Play Developer Policies and COPPA/GDPR regulations.

5. Cookies and Tracking Technologies

We use essential cookies to maintain user sessions, remember active shopping cart states, and analyze web traffic anonymously. You can choose to disable cookies via your browser settings, though certain interactive features of our store may be limited.

6. Data Retention and User Rights

We retain customer transaction records for accounting and license verification purposes as mandated by Indian tax laws. You hold the right to:

Request access to your stored personal information.
Request correction or deletion of your contact data (subject to legal record-keeping obligations).
Opt out of marketing communications at any time.

7. Privacy Contact & Data Protection Officer

For inquiries regarding your data or this policy, please reach our Data Protection Officer:

D9 INFOTECH - Data Privacy Desk
Ground floor plot no-173/191, Krishna Nagar, near Ankur Chandra Temple, jaleswar, Baleshwar, Odisha, 756032, India
Email: [email protected] / [email protected]
Phone: +91 89175 24552